To care for your jewelry, avoid exposing it to chemicals, lotions, and perfumes. Store your pieces in a clean, dry place, preferably in a jewelry box or pouch. Clean regularly using a soft cloth or a mild jewelry cleaner.
We accept various payment methods including Direct bank transfer, Zelle, Check payments, and other secure online payment gateways. Please refer to the checkout page for all available options.
We accept returns and exchanges within 14 days of delivery, provided the item is unused and in its original condition. Customized items and final sale products are not eligible for return. Please contact our support team to initiate the process.
Delivery times vary based on your location and selected shipping method. Standard shipping typically takes 5–7 business days, while express shipping options are faster. You can track your order through the tracking number provided.
Yes, personal pickup is available at our store locations. Please select the "Pickup" option during checkout and wait for confirmation that your order is ready for collection.
If your order hasn't been shipped yet, you can update your shipping address by contacting our customer support team immediately. Once an order has been shipped, address changes are no longer possible.
Yes, depending on your country, you may be responsible for customs duties and taxes. These charges are determined by your local customs office and are not included in our pricing or shipping costs.
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